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Our Terms & Conditions apply to all orders placed with Chatterboxgifts Ltd. (to include the website www.partyavenue.co.uk & telephone, fax or written)
Please read through these Terms & Conditions carefully before placing your order. Please also read our privacy policy section regarding personal information provided by you.
These Terms & Conditions may be changed from time to time without notice to the customer. Changes will apply to any subsequent orders.

All orders are subject to acceptance, reasons for non-acceptance may include (but not limited by):

  • Unable to obtain authorisation for payment.
  • Unable to verify the customer details given in relation to the credit/debit card used to make the purchase and therefore have reasonable grounds to support a fraudulent transaction.
  • The customer has provided a billing address that is a P.O.Box.

Chatterboxgifts Ltd. reserve the right to refuse an order without disclosing the reason.

All prices are in GBP Sterling.

All payments are due at time of placing order and orders will not be shipped until Chatterbox Gifts Ltd. has recieved cleared Funds.

Shipping Policy

Due to the nature of the goods being sold and some of the weights we are unable to offer a set price for shipping outside of the UK - with this in mind you will be informed of the actual shipping costs once your order has been placed, we will then inform you of this price and request payment - you can then decide whether you would still like to proceed with the order.

Orders within the UK prices will be the price on the checkout - should additional carriage be required due to size or weight of some of the items you will be informed before the order is processed (If ordering large quantities of confectionery please email us for a revised P&P).

Returns Policy

In spite of our checks we realise that occasional faulty items get through. Any product with a genuine manufacturing fault will be replaced on a like for like basis only within 7 days of the invoice date .
Goods must be returned by recorded delivery or by some other traceable method. We reserve the right to reject any return if we consider the complaint to be unreasonable, unjustified, frivolous or of the customers own making.






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